因为运费的问题,我昨天去信问了一下,AMAZON来信了.说是他们对运费作了调整,要么接受,要么取消.我还是定了.DONKEY的那本下次和FRPG一起发来,NALOU的这次发来.
往来信件如下:
Thank you for writing to us at Amazon.com.
I do understand your concern regarding the shipping charges associated
with your purchase.
I have checked our records and confirmed that you have cancelled this
order #104-8283130-5685058 for this item "Forgotten Realms Campaign
Guide, 4th Edition" due to the discrepancy with the shipping cost.
We have recently changed the shipping options offered on our website
for orders being shipped to some international destinations.
Because packages shipped there by non-trackable methods frequently did
not arrive in a reasonable time-frame, we now offer only "Priority
International Shipping" to "China."
We realize that the available method can be expensive ($83.90) and
apologize for this inconvenience.
I have passed this information to our concerned department regarding
this issue
Please allow me to explain that we want to make sure that items of
higher value or of much importance to the customers are shipped via
trackable method so as to ensure the safer delivery of these items to the
customers.
However, we felt it was in the best interest of our international
customers to ensure that the items they ordered reached them safely and on
time.
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Please know that Amazon cares about its international customers and is
working on ways to improve your service and selection.
In addition to a wide selection of items, one of our aims at Amazon.com
is to provide a convenient and efficient service; in this case, we
have not met that standard.
I am truly sorry that we were not able to fulfill your expectations for
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---- Original message: ----
---------------
08/14/08 09:30:57
Your Name:Jimmy Lee
Comments:Dear Sirs,
We want to buy 9 pcs of Forgotten Realms Campaign Guide, 4th Edition.
But I found the freight is very high to Beijing China, over 9.00
dollars. Last time when I bought the DND core rule books, the freight is below
USD 6.00. I want to know why?
Items: $237.33
Shipping & Handling: $83.90
Pre-order Guarantee -$0.00
Total Before Tax: $321.23
Estimated Tax: $0.00
Order Total: $321.23
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