amazon关于运费高的回信如下，主要是因为小说类可能不在同一个仓库，所以要分批发运到中国．所以不能按重量计算运费云云．以下是我的去信与他们的回信：
Thank you for writing to us at Amazon.com.
We have several fulfillment centers across the U.S., and the items in
your order may sometimes be in stock at different fulfillment centers.
Because of this, we cant assure to send items in a single package. i
apologize for this inconvenience.
I have passed your message on to the appropriate department in our
company for consideration. Customer feedback like yours is very important
in helping us continue to improve the selection and service we provide.
We appreciate the time you have taken to share your feedback with us.
It's important for us to hear how customers feel about all aspects of
shopping at Amazon.com, so we can continue to improve our store and the
service we provide.
Generally speaking, we charge a single flat fee for each shipment, plus
an additional smaller fee for each item in that shipment. The fees for
both areas vary based on the type of item.
Here's the equation we use to calculate the total shipping cost:
(Highest Applicable Per Shipment Cost) +
(Number of Items or Pounds x Per Item Cost) = Total Shipping Fee
If you choose the option to "Ship items as they become available," then
the shipping cost we display when you place your order reflects the
highest possible charge--in other words, how much you'd pay if each item
shipped separately, incurring both a per-shipment fee and a per-item
fee. Because we still try to ship items together as much as possible,
your actual shipping charge total will usually be less than you see
displayed on the Place Your Order page.
In other words, if you have three items in your shipment, you'll pay
one per-shipment fee plus three per-item charges. Whichever item in your
order has the highest per-shipment cost will determine the
per-shipment fee we charge; per-item charges will be applied according to the
products you ordered.
Also, please note that the shipping rates for many items we sell are
weight-based. The weight of an item can be found on its product
information page. To reflect the policies of the shipping companies we use, all
weights will be rounded up to the next full pound.
I hope this information has been helpful. You'll find our complete
shipping policies, including costs, by clicking on the "Help" link at the
top right of our home page, or by going to the following URL:
http://www.amazon.com/help/shipping/
Thank you for shopping at Amazon.com.
Please let us know if this e-mail resolved your question:
If yes, click here:
http://www.amazon.com/rsvp-y?c=auyavgyd3294371429
If not, click here:
http://www.amazon.com/rsvp-n?c=auyavgyd3294371429
Please note: this e-mail was sent from an address that cannot accept
incoming e-mail.
To contact us about an unrelated issue, please visit the Help section
of our web site.
Best regards,
Mythily N.
Amazon.com Customer Service
==============================
Check your order and more:
http://www.amazon.com/your-account
---- Original message: ----
---------------
05/20/08 04:06:30
Your Name:Jimmy Lee
Comments:Dear,
I am a Chinese, live in Ningbo,China.
I am my freinds want to buy the captioned books from you. But I found
that the freight is too much for the fictions.
When I planned to buy the 20pcs only, I found the freight fee is about
6.00 dollars per pc. But when I added the 6pcs of fictions, I found
that their freight is almost same as the core-rule book. But their weight
is totally different. The rulebook is about 3.18kgs per pc, and the
6pcs in total is only 2.10kgs. I wonder if you can pack them together and
send them to me so that we may save some money.
Now the freight and the cost of the fiction book is almost same.
Awaiting your prompt reply and I want to place this order by the end of
this month.
Best Regards
Jimmy Lee
---------------
